Privacy Policy
1. Introduction
Welcome to InfraHaus. This Privacy Policy explains how InfraHaus (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website at infrahaus.com or interact with us in any way. Please read this policy carefully. By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide to Us
When you fill out a contact or inquiry form on our website, we may collect the following personal information:
- Full name
- Email address
- Phone number
This information is submitted voluntarily through our website forms (powered by Gravity Forms) and is used solely to respond to your inquiries and provide our services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through technology provided by third parties, including:
- Browser type and version
- Pages viewed and time spent on pages
- Referring URL and exit pages
- Device type and operating system
- IP address and approximate geographic location
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To communicate with you about our products and services
- To improve our website’s performance and user experience
- To analyze website traffic and usage trends
- To protect the security and integrity of our website
- To comply with applicable laws and regulations
4. Third-Party Services
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data such as pages visited, time on site, and traffic sources using cookies and similar technologies. This data is aggregated and anonymous — we do not use it to personally identify you.
Google may use this data in accordance with its own privacy policy. You can learn more or opt out of Google Analytics by visiting:
Google reCAPTCHA
Our website uses Google reCAPTCHA to protect our forms from spam and automated abuse. reCAPTCHA collects hardware and software information, including device and application data, and sends it to Google for analysis. This service is subject to Google’s Privacy Policy and Terms of Service:
Gravity Forms
Our contact and inquiry forms are powered by Gravity Forms. Data you submit through these forms is stored securely on our website servers and is used only to process and respond to your requests.
5. Cookies and Tracking Technologies
Our website uses cookies — small text files stored on your device — to improve functionality and analyze usage. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Used by Google Analytics to track visitor behavior
- Security Cookies: Used by Google reCAPTCHA to detect and prevent abuse
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
6. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party services (such as Google) that help us operate our website, as described in this policy
- Legal Requirements: If required to do so by law or in response to valid legal requests from public authorities
- Business Protection: To protect the rights, property, or safety of InfraHaus, our users, or the public
7. Data Retention
We retain personal information submitted through our website forms for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us at the address below.
8. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain data collection or processing activities
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the information below.
10. Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
InfraHaus
300 Village Green Drive, Unit 130
Chicago, IL
Email: support@infrahauswellness.com
Website: infrahauswellness.com